Legal
Privacy Policy
We respect your privacy. Here's exactly what we collect, why we collect it, and how we keep it safe.
Last updated: March 2025
Your Privacy Assured
🔒 SSL encrypted on all pages
🚫 Data never sold to third parties
🗑️ Request data deletion anytime
📧 [email protected] for queries
UsedStore.in (“UsedStore”, “we”, “us”) is committed to protecting the privacy of our customers. This policy explains how we handle personal information when you use our website, place an order, or contact our support team. By using our platform, you agree to the practices described below.
📋
Information We Collect
- Full name and contact details (email address, phone number)
- Delivery address and billing information
- Device information submitted during trade-in or product enquiries
- Demographic data (optional) such as pin code, age range, preferences
- Usage data: pages visited, time spent, search queries on our platform
🎯
How We Use Your Information
- Processing and fulfilling your orders, including delivery and invoicing
- Sending order confirmations, shipping updates, and invoices (including GST invoices when requested)
- Responding to your support queries and trade-in submissions
- Sending periodic promotional offers (only with your consent)
- Improving our platform, product listings, and customer experience
- Fraud prevention and platform security
🔒
Data Security
- All payment transactions are processed via Razorpay using PCI-DSS compliant infrastructure
- We do not store your card details on our servers
- Customer data is stored on encrypted servers with restricted access
- We conduct regular security audits and follow industry best practices
- HTTPS encryption is enforced across the entire platform
🍪
Cookies
- We use essential cookies to enable cart functionality and login sessions
- Analytics cookies (opt-out available) help us understand how you use our site
- We do not sell or share cookie data with third-party advertisers
- You can disable cookies in your browser settings — some features may not work
🤝
Third-Party Sharing
- Logistics partners (Blue Dart, Delhivery, Shiprocket) receive name and address for delivery
- Razorpay receives payment information as required to process transactions
- We do not sell, rent, or trade your personal data to any third parties
- We may share data if required by law or a valid court order
⚖️
Your Rights
- You may request a copy of the personal data we hold about you
- You may request correction of inaccurate or outdated data
- You may opt out of marketing communications at any time
- You may request deletion of your account and associated data (subject to legal obligations)
- Contact us at [email protected] for any data privacy requests
Questions about this policy?
Email us at [email protected] or use our contact form. We aim to respond within 2 business days.